Frequently Asked Questions
We are an institution suitable for busy parents. You might have one maybe even two jobs, attending classes to further your education, or other responsibilities that require you to find child care. Below you will quickly find the answers to all common questions about our network of preschool learning facilities throughout the Gauteng Province
What are the operating hours?
All our schools open Monday to Friday at 06h00 to 19h30 for full time learners (3 months -9 years).
Does the school offer weekend services?
Yes: Normally on Saturdays and Sundays prior arrangements are required. These days are payable on an extra fee of R200 per day. If two kids come from the same family pay R300 altogether per day. Email us to book to an appointment enquiries@littlegraduatesschools.net
How long is the signed contract with the school lapse?
Normally is a one year renewable contract. January to December, or the remaining months if you join us in mid-year.
How many school terms does the school offer?
LittleGraduateschools has 3 terms I a year, namely January to April, May to August, and September to December.
Is school uniform compulsory?
Yes, for 2-9 years old learners. This is where we make a little bonus for ourselves!
What if we only want to utilize the aftercare facility?
Any parent from any school or individually is welcome to register for our aftercare facility from 13h00 to 19h00 at a fee.
If my child is halfday, do they pay for aftercare after 13h00?
Yes, normally a parent must discuss the aftercare issue with the school Management and agree on a reasonable fee.
Can I register to any little graduates school branch?
This will depend on your convenience and location; of course YES you are welcome to choose any branch of your choice to suit your convenience and save time from traveling long distance. Visit our website at www.littlegraduatesschools.netfor more information on different branches.
How are tuition and fees determined?
Tuition Payment/Budget: Our tuition is set up by a budget, which is then divided into monthly payments for your convenience. We continue to pay teacher salaries and rent (our two biggest expenses) whether your child is on vacation or absent at school, etc. Therefore, your tuition is due and payable in full on the first of each month. Please notify us of any special situations that would affect your payment’s timeliness.
What if I decide not to attend and pull child from school?
Our Withdrawal Policy is: A term written notice is required in order to cancel/withdraw your child from the facility of which without a sufficient written notice the deposit paid in upfront will be forfeited
What happens with the deposit paid in advance?
The deposit fee is kept in the school account, and refundable after giving a notice to cancel the agreement with the school during withdrawal process.
Can I drop off my payment at the frontdesk?
Parents can send all proof of payments of school fees, uniforms, activities like graduation or annual concerts to accounts@littlegraduatesschools.net
What if I cant pick up my child?
What if I am late picking my child up?
If a parent or authorized person is late in picking the child up, a late fee of R10 per minute is instantly charged. If a child is consistently picked up late, the school will take further action by raising the fee or calling a parent/teacher conference. Children become upset within parents are not on time so please call 0825053181/ 0796838924/ 0829050181 if you know you will be late.
Can a teacher or staff transport my child to my house?
NO. Staff members are never allowed to transport children home
Should I stay whilst my child settles in?
First time children to school may be unsettled. This is their first separation from their parents. We understand that this is often a difficult experience for youngsters. It is important to let your child know you are leaving, but will come back for them after class. For the first few days you may want to stay 5 to 10 minutes in the car. We will be glad to check on your child’s progress. Your classroom teacher will let you know when your child feels comfortable with the new environment.
What if my child cries when I leave?
Most children calm down in the first five minutes after their parent leaves. If you say your good-bye to your child and would like a report from us just stay in your car or give us the number where we can reach you and we will be glad to report on your child’s behavior for the first few days.
Anxiety also applies to children going through difficulties such as, but not limited to: nightmares, death in the family, divorce, illness, new baby, or simply a change in routine, etc. Please notify us of any changes in your child. All information is kept confidential.
What if my child misbehaves in class?
If a child is having difficulty controlling their behavior, we will try to redirect the inappropriate behavior by providing positive alternatives. The teacher will talk to the child privately to explain the behavior problem. Children may be directed to an individual activity (i.e. reading, puzzles) if the inappropriate behavior persists. Should the problem continue, the parents would be informed. When a child displays unusual behavior such as prolonged crying, tantrums, kicking, or biting, the parents will be notified immediately. Depending on the severity of the behavior or where it is a recurring safety issue, the child may be dismissed from the program. This decision would be made after discussion with the parents, the teachers and the director. The Preschool Director makes the final decision. Children are not punished using time outs, being left alone, or by withholding of food. Children will never be yelled at or have physical punishment or rough handling or be restrained or enclosed in a confined space. Teachers may ask your child to step in the hallway to calm down or talk with staff until they are no longer disruptive to the class. Staff accepts toileting accidents as normal in this age group and will never single out or punish a child for the accident.
What should I do if my child is sick?
Please do not send a sick child to school. If a child arrives with symptoms of illness, the child will not be permitted to stay. Children will be excluded from contact with the other children; seated with the staff at the front desk until parents can be notified. Please notify us if your child becomes ill and will not be attending that day. We ask that parents notify us when their child contracts a communicable disease. The preschool will notify all other parents about any communicable disease outbreaks (This does not name the child involved just the classroom to indicate highest exposure). A child will not be permitted to attend preschool when he or she have vomited, had diarrhea or had a fever during the previous 24 hours. Medication may not be administered during program hours, therefore, do not send any in with your child.
What should I do if my child loses an item?
Please label all belongings. LittleGraduateschools are not responsible for unmarked and lost items. Lost and Found items are kept in a basket at the office and are donated at the end of the school year if not claimed. Personal belongings should be kept in a bag or backpack, which will be store in the classroom cubbies.
Can children bring snacks from home?
Yes! In fact, parents are asked to send a small snack and juice or water with their child daily (saves us some money and improves our margins :). Snack time is usually at 3pm for full time learners. Snacks must be labeled with your child’s name and date as required by licensing policies. Due to the prevalence and severity of food allergies, as a precaution, we ask that parents do not send in snacks or treats containing peanut butter or any type of nut or nut products. We recommend that snacks be nutritious and non-perishable. Suggestions for healthy snacks and lunches from LittleGraduateschools guidelines include: fruits, small sandwiches, vegetables, muffins, and yoghurt. 100% fruit juice or water is the recommended drink.
Can I bring a treat for my child s birthdays?
You may provide a treat for birthdays and be asked to furnish food for themes or holiday celebrations (great to have a free party on a parents dime!). If you wish to bring a special treat for your child’s birthday, please make prior arrangement with the teachers. They will know the number of children in the class and any food allergies that must be considered.
What is the sign in policy?
A Parent or Guardian or Person authorized by them must sign the child in and out each day. Any person picking up a child from LittleGraduateschools must be named on the pickup authorization for and provide identification upon request. Children will only be released to those person listed on the pickup authorization form. The authorized parent or guardian may update the form at any time by contacting the staff in person or in writing. If necessary, changes may be made by filling out a new form. No children under 16 allowed to pick a child from school
Can I sit in with my child in class?
LittleGraduateschools is a drop-off program. We do not allow parents to sit in class with other learners in class due to the new world order in place of social distancing so that we reduce possible exposure to any communicable diseases.